Q: Do you deliver across UAE?
Yes, DWOOX delivers across the UAE.

Q: Is warranty included?
Yes, warranty is provided according to the product warranty stated on the product page.

Q: Can I return the product?
Yes, returns are accepted according to the DWOOX return policy.

By purchasing from Us, you agree to the following terms:

• Product Condition: Product condition and specifications are mentioned on each product page. Please review them carefully before placing your order.
• Warranty: Products are covered by a 12-month warranty, unless a different warranty period is clearly stated on the product page.
• Returns: Eligible products can be returned within 30 days of purchase, subject to our return policy and product condition.
• Delivery: We deliver across the UAE. Delivery times may vary depending on the location and product availability.
• Product Availability: All orders are subject to stock availability. If an item becomes unavailable after an order is placed, the customer will be informed.
• Prices: Prices displayed on our website are in AED and may change without prior notice.
• Customer Support: If you have any issue with your order or product, please contact our customer support team and we will be happy to assist you.

Return & Refund Policy

• Product Condition: Product condition and specifications are mentioned on each product page. Please review them carefully before placing your order.
• Warranty: Products are covered by a 12-month warranty, unless a different warranty period is clearly stated on the product page.
• Returns: Eligible products can be returned within 30 days of purchase, subject to our return policy and product condition.
• Delivery: We deliver across the UAE. Delivery times may vary depending on the location and product availability.
• Product Availability: All orders are subject to stock availability. If an item becomes unavailable after an order is placed, the customer will be informed.
• Prices: Prices displayed on our website are in AED and may change without prior notice.
• Customer Support: If you have any issue with your order or product, please contact our customer support team and we will be happy to assist you.